FAQS
Interested?
Email us to discuss your options and to make sure your wedding date is available
Schedule in a phone or video call to discuss the details
Once you're happy to go ahead and the booking is confirmed, pay your deposit to secure the date
We will then send out communication forms about 4-6 weeks prior to the wedding date
Can I customise hours of care required?
Absolutely. We can create a package customisable to your needs on the day! Reach out and we can discuss the details via a video call.
Can you meet our children before the wedding day?
We can try our best to accomodate this! This could be a video call to meet your little ones, so they can get familiar with our faces or even a quick coffee meet up (these are free of charge, depending on your location). Babysitting prior to the event isn''t always possible, especially in our busy periods but we will try our best if this is something you're after. If your worried how your child/ren will go on the day, we can discuss the best ways to manage this!
Do you offer transport?
Yes! This could be transporting children to the venue or back to an off-site accomodation for bedtime. Please note, for insurance purposes, children will need to travel in car seats approved by Victorian child restraint laws.
Do you offer overnight care?
Yes! This can be a great option if you'd like to party on after your reception or stay elsewhere. Please get in contact with us for pricing.
Can I request copies of any background checks and qualifications?
Of course!! This is a very reasonable request
How do I know whether or not I need an additonal nanny?
Because the requirement for an additional nanny is dependent on both the number and age of the children, you will need to contact us. We go by the Victorian standards or sometimes over, depending on the requirements on the day
Are you insured?
Yes, we hold all relevant insurances with Nannysure, which covers all our nannies.
What if my child has allergies/medical condition or requires medication?
We understand this can create some anxieties! You will receive an email a few weeks before your wedding date with some communication forms to fill out. This will give you the chance to communicate anything important for us to be aware of and will include a medication form too.
Are there any travel fees ?
Travel fees may apply if your venue is not within a reasonable distance from Melbourne.
This will be decided on a case by case basis, so please get in contact with us
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Do you travel interstate?
Although we are Melbourne based, we are open to travelling interstate for some weddings
Please get in contact with us to discuss travel fees